Got to Go Cleaning Service FAQ

Have some questions about our service? Here are some frequently asked questions by customers in Clermont, Florida, that may help you understand our cleaning services better.

Got to Go Cleaning offers commercial and residential cleaning services. As a result, you can rely on us to handle your domestic cleaning needs, freeing up your time to spend with your family or doing the things that are important to you. You can also count on us to keep your office or commercial building in pristine condition.

Apart from these two primary services, we also do:

  • Construction cleaning
  • Move-in cleaning
  • Move out cleaning
  • Home organization

We are not your typical Florida cleaning service. We are known for providing high-quality cleaning that leaves your space looking and smelling great. This is due to the fact that we employ a highly trained, vetted, and professional cleaning team. This means you can entrust us with your home or office, as well as delicate or sensitive items.

We are also open 12 hours a day, 7 days a week. So we can set you up on a schedule that works best for you.

Above all, we are concerned with customer satisfaction. So, if you have any complaints about our work, please contact us right away, and we will do our best to resolve them.

The frequency of cleaning is entirely dependent on your requirements and preferences. The majority of our Clermont clients schedule weekly or bi-weekly cleaning visits. This is in addition to a thorough cleaning every few months. Cleaning frequency is usually much higher for commercial clients.

That being said, it is your responsibility to determine your preferred cleaning schedule and communicate with us. We will begin cleaning your home once you have established a schedule.

We will do our best to keep your home or office as clean as possible on your scheduled cleaning days. However, if we overlook something, we will gladly return at no additional cost to you. Your complete satisfaction is guaranteed.

Yes. You do not need to supply cleaning supplies or equipment to our cleaning crew because we bring everything we require. Our job is to make the cleaning process as easy as possible for you, so you don’t have to worry about the minor details.

However, if you have any special cleaning supplies or tools that you want us to use, please provide them to the cleaners along with your instructions.

No. Our company exists to make your life easier and more comfortable. This entails relieving you of cleaning duties so you can devote your time to other activities. Furthermore, we clean between the hours of 9 a.m. and 9 p.m., when the majority of our clients are at work.

You can rely on our home cleaning services to clean and organize your space whether you are present or not. Your home and possessions are secure.

Yes. Our housekeepers are fully insured and bonded. So, if a member of our cleaning crew suffers an injury on the job, such as a fall, insurance will cover it, and you will not be responsible for medical expenses. The same is true if the cleaners damage or break something on your property. We have insurance to cover any repairs or replacements.

Yes. We understand that you may require cleaning services on short notice at Got to Go Cleaning. For example, an unexpected visitor informing you that they will be coming over, or a tenant wanting to move in as soon as tomorrow. You can hire our cleaning crew and have a spotless home in less than 24 hours. So, give us a call and we’ll get started.

The process of getting our professional cleaners is pretty simple. Just:

  • Give us a call or fill out our contact form for a free estimate
  • Get an appointment based on your schedule and preference
  • The cleaning service commences
  • You review and approve the job

In terms of thoroughness and scope, deep cleaning exceeds the scope of a regular cleaning appointment. It effectively removes deeply embedded grime, stains, and dirt from your home, leaving it spotless. Sanitizing and disinfecting surfaces, moving and cleaning behind appliances and furniture, and so on are also included.

Deep cleaning is usually done only on occasion or for a specific reason. So, do it the first time you move into a house or hire us to clean your house, and then every few months after that.

Yes. We understand that life can be unpredictable at times, and you may need to cancel or reschedule your appointment. To avoid an unnecessary visit, we ask that you notify us of any changes in plans at least 48 hours in advance.

Our cleaners are knowledgeable and attentive. As a result, it is extremely rare that something is damaged or broken during the cleaning process. Having said that, we still believe in planning for such events. As a result, we have insurance in place to handle repairs or replacements as soon as possible.

The Got to Go Cleaning professionals are ready to transform your space right away. Get the best office and house cleaners in town at low prices right here. To get our maid services right away, call 352-818-8179 or fill out our contact form.